Advertising & Transparency Policy
At Klinik Tuah, we believe that patients have the right to know how they find us.
Transparency is not just an added value. It is the foundation of trust between doctor and patient.
This page explains clearly how we use digital advertising, as well as our commitment to ensuring that all information shared remains accurate, ethical, and grounded in medical principles.
1. Why We Use Advertising
We use digital advertising to help patients access medical care more efficiently.
In today’s world, many patients search for health information through the internet and social media. Therefore, we utilise platforms such as search engines and social media to ensure that those in need of treatment can find us easily.
However, advertising serves only as a channel to introduce our services. It does not replace clinical assessment by a qualified doctor.
2. Advertising Platforms We Use
Some visitors to this website may have discovered Klinik Tuah through:
- Search engine advertising (e.g. Google Ads)
- Social media advertising (e.g. Facebook Ads, Meta Ads, TikTok Ads, Instagram)
- Other relevant digital platforms
We may use technologies such as pixels or analytics tools to understand campaign performance and improve user experience.
3. Our Commitment to Accurate Information
We are committed to ensuring that all content presented, including advertisements, is:
- Not misleading
- Not exaggerated or making unsupported claims
- Based on valid medical principles
- Reviewed by qualified medical professionals
We do not promise unrealistic results or “instant cures.” Every patient is different and requires careful evaluation.
4. Advertising Does Not Influence Treatment
All treatment decisions at Klinik Tuah are based entirely on:
- Clinical assessment by doctors
- The patient’s medical condition
- Current medical evidence
Advertising does not influence diagnosis, treatment recommendations, or clinical decisions.
5. Ethical Approach to Advertising
We adhere to the following principles:
- Prioritising patient safety
- Avoiding excessive fear-based messaging
- Not exploiting patients’ emotions
- Providing balanced information on risks and benefits
We believe patients should make decisions based on clear and honest information, not marketing pressure.
6. Data Protection & Privacy
Any data collected through advertising campaigns is subject to our Privacy Policy.
We do not sell patient data to third parties. Data is used only for:
- Campaign performance analysis
- Service improvement
- Enhancing user experience
7. Patient Rights
Patients have the right to:
- Ask about any information seen in advertisements
- Seek clarification from our doctors
- Make treatment decisions without any pressure
If you believe any information is misleading, we encourage you to contact us directly.
8. Contact Us
If you have any questions or feedback regarding our advertising practices or transparency, please contact us:
Klinik Tuah
Website: https://kliniktuah.com
WhatsApp: +60103542258
Email: [email protected]
Conclusion
We believe that trust is built on honesty.
At Klinik Tuah, advertising is simply a way to help patients find us. What matters most is our commitment to delivering accurate, safe, and evidence-based medical care.
Klinik Tuah : a World Without Pain